Repair and Maintenance Service
Microscope Preventative Maintenance
Our service department has extensive experience servicing and maintaining the equipment within the Leica family as well as most other brands. The following is a checklist of the steps performed during the PM visit.
Pre-cleaning inspection and evaluation microscope station checked for functionality and any potential problems
Disassembly of the microscope station into individual major components
Thorough cleaning of all exposed optics, filters, light source window, and the exterior microscope
Reassembly of microscope station and functionality check
Check and adjust parcentration and parfocality where applicable
Set proper light path alignment if unit is capable
Camera and software functionality check
Affix service label and post-inspection noting any problem areas
If requested, we can also provide PM (Preventative Maintenance) certificates for each of your units separately or on a master list. The PM Certificates will describe what transpired during the visit and any problems found.
It is highly recommended that service be done on a bi-annual basis at a minimum. Service can also be done three to four times a year depending on the activity level and cleanliness of your location.
Evaluation and Repair
General services are billed at $199/hour plus parts. You are under no obligation to repair your equipment. On-site evaluations are available (on-site evaluations entail added costs and will be quoted upon request)
Our evaluation process:
Before sending your microscope to us, we will provide you with an Evaluation quote. A purchase order or credit card for this quoted amount is enough to get things started. We will also provide a Return Authorization (RMA) number for tracking
Once we have evaluated your equipment, we will provide a follow-up quote for the repair cost. Your purchase order can then be amended for the repair amount or new purchase order can be issued
Some repairs prove to be more expensive than they are worth. If we find this to be the case, we will inform you and give you an option to buy a new microscope or accessory. Should you choose to buy new rather than repair, we will not charge for the evaluation of your original equipment
Sample Prep Equipment Service Plans
Prevent downtime by signing up for preventative maintenance!
Preventative maintenance for Buehler machines includes cleaning the entire system and replacing all of the commonly failed parts, i.e. belts, gaskets, water lines, and solenoids. Once the system is completed and then tested.
Abrasimatic Service Plan Steps
AutoMet Service Plan
CP-8000+ Service Plan
Delta Service Plan
EcoMet Service Plan
IsoMet Service Plan
IsoMet High Speed Service Plan
MetaServe Service Plan
PlanarMet Service Plan
SimpliMet Service Plan
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